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About Skinesque Products
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Yes. We take extra care in making sure that our products are being tested with the most credible offices in South Korea.
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Never! We are cruelty free and love all fur babies.
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Yes. We are frequently in touch with our factories in South Korea to stay up to date with the latest technology and skincare innovations.
Shipping & Delivery
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We're so sorry if you had trouble ordering! Please email us at support@skinesque.com for order changes/cancellations. We'll try our best to assist.
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Once you place an order, you should automatically receive an email confirmation. As soon as your product ships (usually 24-48 hours after you place your order), your shipping and tracking information will also be sent. If you haven't received either, please email support@skinesque.com with the first and last name you used to place your order.
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Please allow 24 hours after you receive your tracking info in order for your tracking number to activate.
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We use both USPS and UPS.
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Currently, we ship within the U.S. and to Canada, Alaska and Hawaii. Orders over $100 ship free to Canada and orders over $40 ship free within the U.S.
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If you place your order directly from Skinesque, your order is shipping from Los Angeles!
Returns & Refunds
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We cannot accept returns/exchanges on opened product; however, if you have an unopened product that you wish to exchange, please email us at support@skinesque.com
Promotions & Rewards
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Unfortunately, our website can only apply one promotional code per single order.
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Yes! Our rewards program is one of the best ways to save. Sign up for free and get all the details on our Rewards page.