Delivery + Returns
For all U.S. states including Alaska, Hawaii, APO/ FPO addresses, American Samoa, Guam, Puerto Rico, and U.S. Virgin Islands.
Orders up to $21 (excluding tax): Flat rate of $3.95 via USPS
Orders of $22 - $49 (excluding tax): Flat rate of $6.95 via USPS
Orders of $50 or more (excluding tax): Free Shipping via USPS
Shipping rates to Canada are calculated by USPS at check out depending on the weight of the package. International customers are responsible for all customs duties, taxes, and fees. In the event the package is refused by the recipient or the Customs, or returned by the postal carrier undeliverable, the order will not be re-shipped. Please note we do not accept returns on international orders.
For other international countries, please contact us at firstname.lastname@example.org, and we will do our best to get Skinesque out to you!
All orders ship from our warehouse in Southern California. Please allow 1-2 business days for your order to process before it is shipped out via USPS. Orders received over the weekend will be processed on the next business day.
When shipping to APO/ FPO Military addresses, please include: Service member’s name (“Any Service Member” is no longer permitted); Unit and APO/ FPO/ DPO address; 9-digit zip code (if assigned).
Shipping confirmation email along with tracking information, if available, will be sent when your order is shipped. Please note we are not responsible for lost or stolen packaged, or returned or delayed packages by the USPS.
We accept returns for new or unused products within 15 days of purchase. Email email@example.com with your order number to receive return instructions. We regret we are unable to cover return shipping costs nor refund the original shipping charges. Once your return is received and inspected, we will process your return to its original form of payment. Items must be returned unopened in its original form of packaging for a full refund.
If your order arrives damaged or is not the item you ordered, we will correct your order. Please contact us at firstname.lastname@example.org